Terms of service

1. Overview

This website is operated by A Tote Bug. Throughout the site, the terms “we”, “us”, and “our” refer to A Tote Bug. By accessing our website or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including customers, browsers, vendors, and content contributors. Please read them carefully before using our website. If you do not agree to these Terms, you should not use our site or Services.

We reserve the right to update or modify these Terms at any time by posting updates on our website. Your continued use of the site following any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS 

By using our site, you confirm that you are at least the age of majority in your country or region, or that you have given us consent to allow any minor dependents to use this site.

You agree not to use our products or Services for any illegal or unauthorized purpose. Violation of any applicable laws or these Terms may result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transmission.You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION While we aim to keep all information on our site accurate and up-to-date, we do not guarantee the completeness, accuracy, or timeliness of any content. Any reliance on the material is at your own risk.We may modify or update information on this site at any time without obligation to notify you.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS & SERVICES (if applicable)
Our products are available exclusively through our website and are all handcrafted in limited quantities. As a result, availability may vary, and some designs may sell out quickly.

We make every effort to present our products as accurately as possible, including colors, fabrics, and sizing. However, due to lighting, monitor settings, and the nature of handmade production, slight variations may occur. These are not considered defects, but part of what makes each item unique.

While we strive for quality in every piece, we do not guarantee that every item will meet individual expectations. If you have questions about a product before ordering, feel free to contact us — we’re happy to help.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse or cancel any order at our sole discretion. This may include limiting quantities per customer, household, or order — especially in cases where multiple orders are placed using the same account, payment method, or shipping address. We may also cancel or restrict orders that appear to be placed by resellers or distributors.

As a small handmade business, we may choose to limit bulk purchases in order to ensure fair access to our products for all customers — especially for designs produced in small batches or in limited availability.

In the event of changes or cancellations, we will attempt to notify you via the email or phone number provided at checkout.

You agree to provide accurate, complete, and up-to-date billing and shipping information for all purchases. Please make sure your email, shipping address, and payment details are correct so we can process your order smoothly and contact you if needed.


SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments, suggestions, ideas, feedback, or other content to us — whether through our website, blog, email, or any other channel — you agree that we may use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any medium, at any time, without obligation to compensate or credit you, unless otherwise agreed in writing.

We are under no obligation to treat any submission as confidential, to respond to it, or to provide any form of compensation. By submitting content, you confirm that it does not infringe upon any third-party rights, including but not limited to copyright, trademark, privacy, or publicity rights; does not contain unlawful, threatening, abusive, defamatory, obscene, or otherwise inappropriate material; and does not include any viruses, malware, or other harmful code that could compromise the functionality or security of the website.

You may not use false personal information, impersonate another individual, or mislead us or third parties as to the origin of any comment or communication.We reserve the right, but not the obligation, to review, edit, or remove any content we deem inappropriate or in violation of these Terms. You are solely responsible for the content you submit and its accuracy.

We assume no liability for any user-generated content published on our website or related platforms.


SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS 

We do our best to ensure all information on our website is accurate, complete, and up to date. However, occasionally there may be errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or transit times.We reserve the right to correct any such errors or update information at any time without prior notice — including after an order has been placed. This may also include canceling or adjusting orders where necessary.

We are not obligated to update or clarify any information on the site, unless required by law. The presence of a specific update or modification date should not be interpreted to mean that all content has been revised.


SECTION 9 - PROHIBITED USES
You agree to use our website and Services only for lawful purposes and in a respectful, responsible manner. You may not use the site or its content to violate any laws or regulations, infringe on intellectual property rights, engage in harmful, abusive, defamatory, discriminatory, or obscene behavior, upload malicious code, collect personal data without consent, or attempt to deceive, spam, or gain unauthorized access to our systems. We reserve the right to suspend or terminate your access to our Services if we determine that your use violates any of these terms.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
To the fullest extent permitted by law, you expressly agree that your use of, or inability to use, our website, Services, or any products purchased through us is at your sole risk. All products, Services, and information delivered through the website are provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, either express or implied. This includes, but is not limited to, all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that the use of our Service will be uninterrupted, timely, secure, or error-free, nor do we guarantee that the results obtained from the use of the Service will be accurate or reliable. You acknowledge and agree that we may, from time to time, remove the Service for indefinite periods or cancel the Service at any time, without notice to you. In no event shall A Tote Bug, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service, any product obtained through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by applicable law.


SECTION 11 - INDEMNIFICATION 

You agree to indemnify, defend, and hold harmless A Tote Bug,affiliates, partners, directors, officers, agents, employees, contractors, service providers, licensors, subcontractors, and suppliers, from and against any and all claims, demands, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees), arising out of or related to your breach of these Terms of Service or any documents incorporated herein by reference, your violation of any applicable law or regulation, or your infringement of the rights of any third party, including but not limited to intellectual property or privacy rights.


SECTION 12 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

SECTION 13 - TERMINATION

These Terms of Service shall remain in effect unless and until terminated by either party in accordance with the provisions herein. You may terminate this agreement at any time by providing written notice to us that you no longer wish to use our Services, or by discontinuing your use of our website and Services. Termination by you shall not relieve you of any outstanding payment obligations or other responsibilities incurred prior to the date of termination.

We reserve the right, at our sole and absolute discretion, to suspend, restrict, or permanently terminate your access to all or part of our website or Services at any time, with or without prior notice, and for any reason, including, without limitation, if we believe that you have violated these Terms of Service, any applicable law or regulation, or have otherwise acted in a manner that is harmful to our business interests, other users, or third parties. We are not liable to you or any third party for any such termination or suspension of access.

All provisions of these Terms of Service which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, limitations of liability, indemnity obligations, and dispute resolution clauses. Termination of this agreement does not limit or waive any legal or equitable remedies available to A Tote Bug, and we reserve all rights accordingly.

SECTION 14 - ENTIRE AGREEMENT
These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Service, constitute the entire and exclusive agreement and understanding between you and A Tote Bug regarding the use of the website and the Services. They supersede and replace any prior or contemporaneous agreements, communications, representations, or understandings, whether written or oral. No failure or delay by A Tote Bug in exercising or enforcing any right or provision of these Terms shall constitute a waiver of such right or provision. If any ambiguity arises in the interpretation of these Terms, such ambiguity shall not be construed against us as the drafting party, and the Terms shall be interpreted fairly and reasonably based on their plain meaning and context.

SECTION 15 - GOVERNING LAW
These Terms of Service, and any separate agreements through which we provide you with products or Services, shall be governed by and construed in accordance with the laws of the Hellenic Republic (Greece), without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Athens, Greece.

SECTION 16 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service at any time by posting the updated version on this page. It is your responsibility to check our website periodically for changes. Your continued use of the website or our Services following the posting of any modifications to the Terms constitutes your acceptance of those changes. The most current version of the Terms of Service will always be available on this page.

SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@atotebug.com